Refund & Cancellation Policy
Last Updated: January 27, 2026
1. Cancellation Policy
You can cancel your order within 24 hours of placing it. To cancel, please contact our support team at contact@winzings.shop with your order ID. If the order has already been shipped, it cannot be cancelled.
2. Refund Eligibility
Refunds are applicable only if:
- The product received is damaged or defective.
- The wrong product was delivered.
- The product is significantly different from the description.
3. Refund Process
To request a refund, please email us within 7 days of delivery. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
4. Refund Timeline
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
5. Contact Us
For any questions related to refunds and returns, please contact us at contact@winzings.shop.